Refund policy

Effective November 04, 2026.

Yuleton is an online store available at yuleton.com. The store is operated by SR DIGITAL COMMERCE LLC, a limited liability company registered in the State of Florida, United States, with its registered address at 1200 N Federal Hwy, Boca Raton, FL 33432, United States. Customer service: help@yuleton.com. Charges from this store appear on your card or bank statement as SP YULETON.

This policy applies to orders delivered in the United States. Nothing in it limits the rights you have under the consumer protection laws of the country where you live.

1. The essentials

You have 30 days, counted from the delivery date, to request a refund. You do not have to send the product back. Once your request is approved, you may keep or discard the item. The refund is issued to the original payment method and appears on your statement within up to 10 business days after approval.

2. Refund conditions

A refund is approved in any of the following cases:

  • The product arrived damaged.
  • You received the wrong item.
  • The order was not delivered after the maximum delivery time stated in our Shipping Policy.
  • You are not satisfied with the product and report it within the refund window, attaching a photo of the product received.

There are no items excluded from this policy. Every product sold in our store is covered.

3. How to request a refund

  1. Write to help@yuleton.com within 30 days after delivery.
  2. Include your order number, the reason for the request and, in the case of a damaged item, a wrong item or dissatisfaction, a photo of the product you received.
  3. We reply by email with our decision. We answer every request within 2 business days.
  4. After approval you do not need to return anything. You may keep the item or dispose of it.
  5. The refund is sent to the payment method used at checkout and appears on your statement within up to 10 business days. The charge and the refund are identified as SP YULETON.

We do not require a return address, return shipping, restocking fees or original packaging. Please contact us before opening a dispute with your bank or card issuer; a direct request is the fastest way to receive your money back.

4. Orders not delivered

If your order has not been delivered after the maximum delivery time stated in the Shipping Policy, write to help@yuleton.com with your order number. We check the tracking history and issue a full refund, including any amount paid for shipping, when delivery cannot be confirmed.

5. Cancellations before shipment

You may cancel an order free of charge at any time before it ships by writing to help@yuleton.com with your order number. Cancelled orders are refunded in full to the original payment method within 7 business days. Once an order has shipped it can no longer be cancelled, but the refund conditions in section 2 continue to apply.

If we are unable to ship your order within the processing time stated in our Shipping Policy, we will notify you by email with a revised shipping date and the option to cancel for a full refund.

6. Refunds to the original payment method

Refunds are always issued to the payment method used for the purchase. We do not issue refunds in cash, store credit or to a different card or account. If the original card has been cancelled, the refund is still routed to the issuing bank, which transfers it to the replacement account; contact your bank for details.

7. Exchanges

We do not operate exchanges. If you received a damaged or wrong item and prefer a replacement instead of a refund, write to help@yuleton.com; when a replacement is possible we ship a new unit at no cost, and you may keep the original item.

8. United States consumers

If we cannot ship your order within the time stated in our Shipping Policy, we notify you and you may cancel for a full refund, as required by the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule. Your rights under the consumer protection laws of your state apply in addition to this policy.

9. Seller information

Brand: Yuleton
Legal entity: SR DIGITAL COMMERCE LLC
Registered address: 1200 N Federal Hwy, Boca Raton, FL 33432, United States
Email: help@yuleton.com
Website: yuleton.com
Statement descriptor: SP YULETON